Privacy policy

This privacy policy explains which personal data we process when you visit this website, for what purpose, and what rights you have. It is governed by the Swiss Federal Act on Data Protection (FADP). Where applicable in individual cases, we also take the EU General Data Protection Regulation (GDPR) into account.

1. Controller

Swiss Health Group AG
c/o Primepeak AG
Chollerstrasse 35
6300 Zug, Switzerland
Email: contact@shg.swiss

For any data protection matters, please contact us at the address above.

2. Scope

This privacy policy applies to the website swiss-health-group.ch. For the online shop and services of our brand Vitartis, the privacy policy at vitartis.swiss applies.

3. Visiting the website (server log files)

When you access this website, our hosting provider’s server automatically stores technical information transmitted by your browser:

IP address of the requesting device
date and time of access
page or file accessed and amount of data transferred
previously visited page (referrer)
browser type, operating system and language

We need this data to deliver the website, to ensure its security and stability, and to detect misuse. It is not combined with other data and is deleted automatically after a short period, usually within 30 days at the latest. The legal basis under the GDPR is our legitimate interest (Art. 6(1)(f) GDPR).

4. Hosting

This website is operated by an external hosting provider (OpusX, data centre in Germany). The provider processes the data mentioned above exclusively on our behalf and in accordance with our instructions.

5. Contact form and email

If you write to us via the contact form or by email, we process your name, email address, your company or pharmacy (if provided), the selected subject and the content of your message in order to respond to your enquiry. The details from the form are sent to us by email; they are not stored in a database on the website. We do not pass your details on to third parties unless this is necessary to respond to your enquiry (e.g. to a company within our group). We delete the data as soon as it is no longer required, unless statutory retention obligations apply. The legal basis under the GDPR is responding to your enquiry or taking steps prior to entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest (Art. 6(1)(f) GDPR).

6. Cookies and local storage

This website does not set any cookies and does not store any data in your browser. No analytics, statistics or tracking services are used. Should we use a statistics service in future, we will update this privacy policy accordingly.

7. Fonts

The fonts used on this website are stored directly on our server. No connections to third-party providers such as Google Fonts are established when the page is loaded.

8. Links to other websites

This website contains links to vitartis.swiss and, where applicable, other websites. Data is only transmitted to the operator of the linked website once you click such a link. The privacy policy of the respective website applies to the processing of personal data there.

9. Disclosure abroad

Our hosting provider operates its servers in Germany. According to the assessment of the Swiss Federal Council, Germany provides an adequate level of data protection. No disclosure to other countries takes place in connection with this website.

10. Data security

We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. Data is transmitted between your browser and our website in encrypted form (HTTPS/TLS).

11. Your rights

Within the scope of applicable data protection law, you have in particular the following rights:

to obtain information on whether and which personal data we process about you
to have inaccurate personal data corrected
to have data deleted or its processing restricted
to receive or transfer your data in a common electronic format
to object to processing and to withdraw consent with effect for the future

To exercise these rights, please contact us at the address above. We may ask you to verify your identity. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, where the GDPR applies, with a data protection supervisory authority in the EU.

12. Changes

We may amend this privacy policy at any time, for example when new website features are introduced or legal requirements change. The version published on this website applies.

Last updated: 1 October 2026

This is a translation for convenience. In case of discrepancies, the German version prevails.